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Preparing for Your Visit

How Long is the Appointment?

If you book a full session, your appointment is approximately 1 hour long. You can expect that everything takes 1.5 hours including changing your baby and preparing for the session.

The hydrotherapy is up to 30 minutes long, followed by massage for up to 30 minutes.

What if My Baby Can't Do 30 Minutes?

If a Baby is fussy and is unable to do hydrotherapy or massage for the full 30 minutes, we try our best to engage them and distract them to manage the session. However, if they are unable to compete the full session, we are required to charge the full cost of the appointment regardless.

Ahead of Time

Please ensure your little one is well rested (avoid booking during nap time) so that they can enjoy their time to the fullest extent. Ensure your little one is well fed, at least 30 minutes before their appointment.

 

In addition, if your child has any special or medical requirements, please let us know when you book your appointment, so that we can offer the best service possible.

Arrival

Please plan to arrive approximately 5 minutes before your appointment so that you may change your baby and fill out the required forms. 

If you prefer to arrive earlier at the spa, please call and confirm.. We have limited capacity in the space, and we need to ensure that we can accommodate an earlier arrival while you wait for your appointment.


When you arrive, you will be asked to remove your shoes, to maintain cleanliness in the spa, and wear sanitized slippers during your appointment.

What to Bring

As a full-service spa for babies, we will provide you with all of the necessary items for your baby’s treatment, including a complimentary swimming diaper, towels, flotation devices, water toys, and massage oil.

 

We recommend a change of clothes for after your session. If your baby has sensitive skin, please read our recommendations on what to bring below.

 

Like any other outing, if your child has specific food or snacks that you would like to bring along in case, please feel free to do so.

My Child has Dry Skin or Eczema Concerns

Our baby massage oil is the 100% Organic Shoosha Calm Baby Calendula oil. It moisturizes and protects your baby’s delicate skin, calming redness and flakiness caused by irritation or dryness. 

 

If your child has sensitive skin, you may bring your own massage oil or lotion for our RMT to use during your child’s massage. You may also bring your own towel if your child has sensitive skin.

 

Please note that we follow the City of Toronto’s public pool bylaws which require the usage of chlorine in the water for our big tub. We do not use chlorine in our small tubs, however your child must be 6 months or younger to be able to use the small tub.

 

Our water temperature is kept at 36-37 degrees Celsius.

Additional Amenities

Our spa is perfectly catered for the relaxation of your baby, yourself, and any older children that may have come along.


You may lounge in the seating area of the spa, and enjoy complimentary coffee and tea.


We have a play area with toys catered to young children of all ages.


We also offer Wi-Fi, for any of your on-the-go needs.

What if I Forgot Something at the Spo?

We have a lost and found at the spa that we maintain for 30 days. If you forgot something at the spa, please text us at 416-519-3729 to confirm if we have the item and to schedule a pick up date and time. 

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