Frequently Asked Questions

Insurance Questions

How Do I Add My Child to My Insurance Plan?

After your baby is born, you have 31 days to call your insurance company and add your child to your insurance plan. In addition, upon every annual renewal, you will be able to add your child to your insurance plan.

Is My Baby’s Massage and Hydrotherapy Covered by Group Insurance Plans?

If you have massage coverage by your group insurance plan through your employer, your dependents will generally have the same coverage for massage and hydrotherapy as well. Coverage may vary, whether it is the percentage covered or a fixed amount per session. It is best to call your insurance provider and check, to make sure you are familiar with your specific coverage plan.

Is My Baby’s Individual Hydrotherapy Session Covered?

Without booking a massage appointment, hydrotherapy is not covered as a separate service.

Is An Insurance Receipt Provided?

Yes, we provide a receipt with all of the necessary information required to make an insurance claim.

Does Snuggles n Bubbles Do Direct Billing?

At the moment, we do not offer direct billing. However, if you have any questions about insurance coverage, please email contact@snugglesnbubbles.com.

Preparing for Your Visit

Ahead of Time

Please ensure your little one is well rested (avoid booking during nap time) so that they can enjoy their time to the fullest extent. Ensure your little one is well fed, at least 30 minutes before their appointment.

What to Bring

As a full-service spa for babies, we will provide you with all of the necessary items for your baby’s treatment, including a complementary swimming diaper, towels, floatation device and oils.

 

If your baby has sensitive skin, please feel free to bring their own towel
Like any other outing, if your child has specific food or snacks that you would like to bring along in case, please feel free to do so.


In addition, a change of clothes may good to have on hand.

Arrival

Please plan to arrive approximately 5 minutes before your appointment so that you may change your baby and enjoy some of our complementary refreshments.


When you arrive, you will be asked to remove your shoes, to maintain cleanliness in the spa, and wear sanitized slippers during your appointment.

Additional Amenities

Our spa is perfectly catered for the relaxation of your baby, yourself and any older children that may have come along.


You may lounge in the spa, and enjoy our refreshments, including coffee, tea and snacks for adults and children.


We have a play area with toys catered to young children of all ages.


We also offer Wi-Fi, for any of your on-the-go needs

Extra Precautions

Due to COVID19, we ask that all clients wear masks when they come to our spa. We will only be hosting one appointment at a time in the spa, and will be thoroughly cleaning and disinfecting the space between every use.


In addition, if your child has any special or medical requirements, please let us know when you book your appointment, so that we can offer the best service possible.

Cancellation

Life happens, and we completely understand. We ask that you provide us with 24-hours advanced notice in case you need to cancel, so that we can manage accordingly and figure out the next most suitable time for you and your little one to join us! A cancellation fee of $30+tax will be applied if cancellation occurs within less than 24 hours.